Frequently Asked Questions

Standard check-in time is 12:00 PM, and standard check-out time is 11:00 AM. Early check-in and late check-out requests are subject to availability and applicable charges.

Yes. Early check-in can be requested and is subject to room availability and applicable additional charges. Guests are advised to contact the hotel in advance if they expect to arrive before the standard check-in time.

Yes. Late check-out may be arranged subject to availability. Additional tariff charges, including full-day charges where applicable, may apply depending on the extended check-out time.

Guests are required to present a valid government-issued photo ID at check-in. Accepted identification includes Aadhaar Card, Voter ID, Passport, or Driving Licence. Guests are advised to carry the original valid identification document.

The hotel accepts multiple payment options, including credit/debit cards, online payments, UPI, and cash. Applicable booking and advance-payment conditions will be communicated at the time of reservation.

Cancellation and no-show charges are applicable as per the booking terms and conditions associated with the reservation. Since conditions may vary, guests should review the applicable cancellation and refund terms while booking or contact the hotel before confirming their reservation.

The standard room occupancy is 2 adults per room. A maximum of 4 guests can be accommodated in a room, subject to the hotel’s occupancy policy. Additional guest and extra-bed charges apply wherever applicable.

Children are welcome at the hotel. Children above 12 years of age are chargeable and will be considered for applicable additional guest and/or extra-bed charges. Guests are advised to mention the number and ages of children while making the reservation.

Yes. Extra beds can be arranged at an additional charge, subject to availability and the permitted room occupancy. The indicated extra-bed charge is ₹1,000 plus applicable taxes per night. We recommend requesting an extra bed at the time of booking.

Yes. Wi-Fi is available in guest rooms. Rooms are also equipped with televisions, charging points, universal sockets and other essential in-room conveniences.

Yes. Breakfast is available at the hotel, including vegetarian breakfast options. Guests may confirm the applicable breakfast inclusion and service timings with the hotel while making their reservation or at check-in.

The hotel does not currently have an in-house restaurant, café, bar or room-service facility. Breakfast is available, and outside food is permitted, allowing guests to arrange meals according to their preference.

Yes. On-site parking is available for hotel guests. Valet parking is currently not available.

Smoking is not permitted inside the hotel premises or guest rooms. A designated smoking area is available. Alcohol is not permitted inside the premises. Guests are requested to follow these policies throughout their stay.

No. Pets are currently not permitted at the property. Guests travelling with pets should make alternative arrangements before arrival.

Yes. The property provides wheelchair accessibility, accessible bathroom facilities and lift access. A wheelchair can also be provided on request. Guests requiring specific accessibility arrangements are encouraged to inform the hotel in advance.

Yes. Housekeeping services are available, and the hotel also provides laundry service, including express/urgent laundry assistance when required. Applicable laundry charges may apply.

While the hotel does not provide a regular airport or railway/bus station transfer service, local cabs, car rentals and shuttle assistance can be arranged on request. Guests are encouraged to contact the hotel in advance for transportation assistance.

Visitors may be permitted to visit guest rooms subject to the hotel’s visitor verification and identification requirements. Visitors will be required to provide valid identification, and all visits must comply with the hotel’s security and guest-safety procedures.

The hotel provides CCTV surveillance and security measures, along with fire and life-safety provisions. The property also has power backup for operational continuity. Guests can contact the front desk for assistance during their stay.

Guests can contact our reservations team directly or use the hotel’s available online booking options.

Reservations: +91 81433 47755
Email: reservations@reddyexpress.in

Online payment options are also available.

Cancellations are permitted subject to the cancellation terms applicable to your reservation or selected rate plan. Cancellation deadlines and applicable charges may vary depending on the booking terms.

Guests are advised to review the cancellation conditions provided at the time of booking or contact the reservations team before cancelling.

The refund policy:

Eligible refunds are processed in accordance with the Terms & Conditions applicable to the reservation and the original payment method.

The exact eligibility, processing conditions and timelines depend on the booking and cancellation terms. Please contact our reservations team for assistance regarding a specific booking.

Guest rooms are equipped with essential conveniences including split air conditioning, complimentary Wi-Fi, television, work desk and chair, wardrobe, in-room safe, tea and coffee maker, bottled water, telephone/intercom, slippers and fresh linen.

Rooms also provide USB/charging points, universal electrical sockets, electronic key-card access and smart room controls. Iron and ironing board and hair dryer are available on request.

Each room has a private attached bathroom with 24-hour hot and cold water, shower, towels and essential toiletries.

Reddy Express Hotels & Resorts provides a range of facilities and services including 24-hour front desk assistance, complimentary Wi-Fi, breakfast, guest lounge, meeting room, daily housekeeping, luggage storage, bell desk assistance, laundry service, lifts, power backup, wheelchair accessibility, on-site parking and EV charging.

Additional assistance includes wake-up calls, local cab arrangements on request, paid printing/photocopying/scanning, courier assistance and WhatsApp guest support.

Outside Food: Outside food is permitted, subject to hotel guidelines.

Luggage Storage: Luggage storage is available for guests.

Laundry: Laundry and express laundry assistance are available, subject to applicable charges.

Wheelchair: Wheelchair assistance is available on request.

Medical Assistance: If required, the hotel can assist in arranging a doctor/medical assistance.

Special Occasions: Birthday and anniversary decoration arrangements can be assisted with, subject to advance request, availability and applicable charges.

Our team will be happy to assist with your reservation, stay requirements or any special requests.

Reddy Express Hotels
Yashoda Pride, Plot No. 541 & 542, Unit 303,
KPHB 6th Phase, Hyderabad, Telangana – 500085

Reservations / Front Office: +91 81433 47755
Email: reservations@reddyexpress.in

Reddy Express Hotels offers comfortable stays in KPHB, Hyderabad for business and leisure travellers. Enjoy well-appointed rooms, modern amenities and thoughtful guest services, with easy access to HITEX, HITEC City, JNTU, KPHB Metro and major shopping destinations.

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