Last Updated: October 2026

Welcome to Reddy Express Hotels & Resorts. These Terms & Conditions govern room reservations, accommodation, use of hotel facilities and services, and use of our website.

By making a reservation, checking into the hotel, using our services, or accessing this website, guests agree to comply with the following Terms & Conditions.

1. Reservations

All room reservations are subject to availability and confirmation by Reddy Express Hotels & Resorts.

Guests are responsible for providing accurate information, including their name, contact details, number of guests, dates of stay, and any other information required to process the reservation.

Room rates, taxes, inclusions, offers, and other booking conditions applicable at the time of reservation will form part of the confirmed booking.

2. Check-In & Check-Out

Standard Check-In: 12:00 PM
Standard Check-Out: 11:00 AM

Early check-in and late check-out are subject to room availability and may attract additional charges.

Guests requiring early arrival or extended check-out are encouraged to contact the hotel in advance. Approval of such requests cannot be guaranteed unless specifically confirmed by the hotel.

3. Guest Identification

All guests must provide a valid government-issued photo identification document as required during check-in.

Accepted identification may include:

• Aadhaar Card
• Passport
• Driving Licence
• Voter ID

The hotel reserves the right to refuse check-in where valid identification is not provided or where applicable guest-verification requirements are not satisfied.

4. Room Occupancy

The standard occupancy is 2 adults per room.

A maximum of 4 guests may be accommodated in one room, subject to the applicable room occupancy conditions.

Additional guests beyond the standard occupancy will attract applicable extra-person and/or extra-bed charges.

Guests must accurately declare the total number of persons staying in the room at the time of reservation or check-in.

5. Children & Additional Guests

Children are welcome at the hotel.

Children above 12 years of age are chargeable and will be subject to applicable additional guest and/or extra-bed charges.

Guests travelling with children should provide the number and ages of children when making a reservation so that the appropriate room arrangements and charges can be communicated.

6. Extra Beds

Extra beds may be provided subject to availability, room occupancy limitations, and applicable charges.

The currently indicated extra-bed charge is ₹1,000 plus applicable taxes per night.

Requests should preferably be made at the time of booking. Availability of an extra bed cannot be guaranteed unless confirmed by the hotel.

7. Room Rates & Taxes

Room rates may vary according to room category, dates of stay, availability, booking channel, season, promotions, and other applicable factors.

All applicable government taxes, statutory charges, and other charges will be added wherever required unless specifically stated as included in the quoted tariff.

8. Payments

Reddy Express Hotels & Resorts accepts applicable payment methods including:

• Cash
• UPI
• Credit cards
• Debit cards
• Online payments

Advance payment or booking confirmation requirements may vary depending on the reservation type, rate, offer, or booking channel.

Guests are responsible for settling all outstanding accommodation and service charges applicable to their stay.

9. Cancellation, Modification & No-Show

Cancellation, modification, refund, and no-show conditions are subject to the specific terms applicable to the guest’s reservation.

Guests should review the cancellation conditions communicated at the time of booking before confirming their reservation.

Reservations made through third-party booking platforms may be subject to the cancellation, modification, and refund conditions displayed by the respective platform.

Guests are advised to contact the hotel or their respective booking provider as early as possible if their travel plans change.

10. Breakfast

Breakfast is available at the hotel, including vegetarian breakfast options.

Whether breakfast is included in the room tariff may depend on the selected booking plan or package. Guests should verify their booking confirmation for applicable meal inclusions.

11. Food & Dining

The hotel currently does not operate an in-house restaurant, café, bar, or regular room-service facility.

Outside food is permitted, subject to responsible use of the guest room and hotel premises.

Guests are responsible for maintaining cleanliness and disposing of food packaging appropriately.

12. Smoking Policy

Smoking is strictly prohibited inside guest rooms and other non-smoking areas of the hotel.

Guests who wish to smoke must use the designated smoking area provided by the property.

Any cleaning, repair, or restoration costs arising from violation of the smoking policy may be charged to the responsible guest where applicable.

13. Alcohol Policy

Consumption of alcohol is not permitted within the hotel premises.

Guests are expected to respect this policy throughout their stay.

The hotel reserves the right to take appropriate action in the event of violations or behaviour that causes inconvenience, disturbance, or safety concerns for other guests or hotel personnel.

14. Pets

Pets are not permitted at the property.

Guests travelling with pets are advised to make appropriate alternative arrangements before arrival.

15. Visitors

Visitors may be permitted to meet registered hotel guests subject to the hotel’s visitor policy, security procedures, and identification requirements.

Visitors may be required to provide valid identification before being permitted access to guest areas.

The registered guest is responsible for the conduct of their visitors while they are on the hotel premises.

The hotel reserves the right to restrict visitor access where necessary for guest safety, security, privacy, or operational reasons.

16. Parking & Vehicles

On-site parking is available for hotel guests, subject to availability.

An EV charging facility is also available at the property.

Guests remain responsible for their vehicles and personal belongings kept inside vehicles. The hotel shall not be responsible for loss or damage except where liability is established under applicable law.

17. Housekeeping & Laundry

Housekeeping services are provided as part of hotel operations.

Laundry and express/urgent laundry services may also be available at applicable charges.

Guests should confirm charges and expected turnaround times before requesting chargeable services.

18. Guest Conduct

Guests are expected to behave responsibly and respect the comfort, safety, and privacy of other guests and hotel personnel.

The following may result in intervention by hotel management and, where appropriate, termination of the stay:

• Excessive noise or disturbance
• Threatening, abusive, or inappropriate behaviour
• Damage to hotel property
• Illegal activities
• Unauthorised occupancy
• Violation of hotel safety or security policies
• Smoking in prohibited areas
• Consumption of alcohol in violation of hotel policy

Where serious misconduct or illegal activity is involved, appropriate authorities may be contacted.

19. Damage to Hotel Property

Guests are responsible for taking reasonable care of hotel rooms, furnishings, equipment, fixtures, and other property made available during their stay.

The hotel may charge the responsible guest for reasonable repair or replacement costs resulting from deliberate damage, misuse, or loss attributable to the guest or their visitors.

20. Personal Belongings

Guests are responsible for safeguarding their personal belongings, valuables, documents, electronic devices, and other possessions during their stay.

Guests should immediately inform hotel management if any item is lost or misplaced so that reasonable assistance can be provided.

21. Safety & Security

For the safety and security of guests and hotel personnel, the property may use CCTV surveillance in appropriate public and common areas.

Guests are required to follow applicable fire-safety, emergency, security, and access-control procedures.

Tampering with safety equipment, security systems, fire alarms, CCTV equipment, or other hotel safety infrastructure is prohibited.

22. Accessibility & Special Requirements

The property provides accessibility features including wheelchair accessibility, accessible bathroom facilities, lift access, and wheelchair assistance on request.

Guests with specific accessibility or assistance requirements are encouraged to inform the hotel before arrival so that available arrangements can be coordinated appropriately.

23. Transportation Assistance

Local cab, car-rental, or shuttle assistance may be arranged on request.

Where transportation is provided by an independent third-party service provider, the service is subject to that provider’s availability and terms. The hotel acts only as a facilitator unless otherwise specifically stated.

24. Third-Party Bookings

Reservations made through online travel agencies, booking platforms, travel agents, or other third parties may be subject to additional terms and conditions established by those providers.

Any modification, cancellation, refund, or payment issue relating to such a reservation may need to be processed through the original booking provider.

25. Website Information

Reddy Express Hotels & Resorts makes reasonable efforts to keep information displayed on its website accurate and current.

However, room availability, tariffs, amenities, services, photographs, policies, and other information may be updated periodically.

Where there is a difference between general website information and the specific terms contained in a confirmed reservation, the applicable confirmed booking terms will govern, subject to applicable law.

26. Website Use

Website content, including text, photographs, graphics, logos, branding, and other materials, is provided for informational and booking-related purposes.

Users must not misuse the website, attempt unauthorised access, interfere with website functionality, or use website content unlawfully.

Hotel-owned website content may not be reproduced or commercially used without appropriate authorisation.

27. Privacy

Personal information collected through reservations, enquiries, check-in procedures, or website interactions will be handled in accordance with our Privacy Policy and applicable requirements.

Guests are encouraged to review the Privacy Policy available on the website for further information.

28. Circumstances Beyond Our Control

The availability of certain hotel services or facilities may occasionally be affected by circumstances beyond the hotel’s reasonable control, including power or utility interruptions, government restrictions, natural events, transportation disruptions, technical failures, or other unforeseen circumstances.

Where reasonably possible, the hotel will endeavour to minimise inconvenience to guests.

29. Changes to These Terms

Reddy Express Hotels & Resorts reserves the right to update these Terms & Conditions from time to time to reflect changes in hotel operations, services, policies, or applicable requirements.

The latest version will be made available on the website.

30. Contact Us

For reservation-related questions, clarification of booking conditions, or other enquiries regarding these Terms & Conditions, please contact:

Reddy Express Hotels & Resorts

Phone: +91 81433 47755
Email: reservations@reddyexpress.in

Guests are encouraged to clarify any specific accommodation, occupancy, payment, or service requirements before confirming their reservation.